This marked improvement from 2015–16 is due to robust exports, particularly of phosphate, peanuts, and zircon.
A Palindrome Day happens when the day’s date can be read the same way backwards and forwards.
When Ongo’s tradespeople had completed one job they would return to the office for the next. It was a process that not only left the empty homes team wasting much of the planned day and inviting errors but key performance indicators flatlining.
But almost a decade after launching in 2007, Ongo now handles voids in a very different way.
Over the past 18 months Ms Slingsby and her team have consigned their paper-based processes to the wastebasket in favour of the latest scheduling software from Kirona, DRS Project Planner.
The software automatically triggers inspections, deploying a member of the empty homes team armed with a tablet that enables them record real-time data to a central management system.
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Ongo Homes was set up in 2007 and are now the largest social housing landlord renting about 10,000 houses and flats across North Lincolnshire.